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Now showing items 61-70 of 118
Service quality and customer retention in commercial banks of Uganda. a case study of stanbic bank Mukono branch
(Kyambogo University(unpublished), 2019-07-02)
This study seeks to examine the effect of service quality and customer retention in commercial
banks in Uganda using Stanbic bank, Mukono branch. Lee (2007) revealed that consumers all
over the world have become more ...
Performance management practices and customer service in savings and credit cooperatives; a case of Kabwoy a sacco, Hoima district
(Kyambogo University(unpublished), 2014-01-22)
This study was carried out in order to examine the relationship between performance management
practices and customer service in Savings and Credit Cooperatives (SACCOs) in Kabwoya Sub County,
Hoima District using Kabwoya ...
The effects of inventory management on sales performance in small and medium enterprises (smes): a case study of Lyalabbisi farm supply limited
(Kyambogo University(unpublished), 2013-10)
The study examined inventory management and sales performance. The objectives of the study
includes; the effects of material planning on sales performance, the effects of stock levels on
sales performance, and the effects ...
Contract management and service delivery in local Governments: a case of Mukono district local governement
(Kyambogo University(unpublished), 2014-01-29)
The study was designed to examine the effect of contract management on service delivery in
local governments using a case study of Mukono District local government. The study was
guided by the thee objectives this to ...
Risk management and service delivery in the transport industry: a case study of kenfreight Uganda Ltd
(Kyambogo University [unpublished work], 2013-09)
This study focused on assessing the impact of risk management on service delivery in the transport industry at Kenfreight (u) Ltd. The study was guided by three main objectives which were to; identify the risks involved ...
Financial remuneration and employee productivity in public universities in Uganda: a case study of Kyambogo University
(Kyambogo University [unpublished work], 2014-01)
The study sought to establish the effect of financial remuneration on employee productivity at Kyambogo University. The study adopted a cross sectional survey design from which a population of 522 from which a sample of ...
Reward and employee performance in public sector Organisations in uganda: a case study of Kiboga district.
(Kyambogo University [unpublished work], 2014-10)
The purpose of the study was "to examine the relationship between Rewards and Employee
Performance in the public sector organization a case study of Kiboga District". The study was guided by the following specific objectives ...
Foreign exchange risk management and financial performance of import firms in Nakawa Urban Council.
(Kyambogo University [unpublished work], 2014-12)
The objective of the study was to establish the effect of foreign exchange risk management on performance of import firms. The study employed a case study design and sampled a total of 59
Import firms out of the 70 imp01i ...
Assessing the effect of internal control systems on financial performance: a case of the coordinating office for the control of trypanosomisiasis in uganda (coctu).
(Kyambogo University [unpublished work], 2014-12)
The study assessed the effect of internal control systems on financial performance in the agriculture sub sector. Primary data was collected using questionnaires, and interview. A total of
50 respondents participated in ...
Determinants of capital structure of small and medium enterprises: a case of Katwe Metal Works and fabricators in Rubaga division, Kampala district.
(Kyambogo University [unpublished work], 2014-01)
The study sought to establish the effect of the determinants of the capital structure of Small and
Medium Enterprises (SMEs). The study adopted a cross sectional survey design from which a population of 228 SMEs from which ...