Department of Management and Administration Sciences
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Item District local government support for universal secondary education implementation in Uganda: a study of Mukono district(Kyambogo University(unpublished), 2014-01-16) Nagadya, EdithThis study investigated the relationship between District Local Government support and Universal Secondary Education programme implementation in Mukono District. The study specifically sought to establish the role played by District Local Government in the implementation of Universal Secondary Education programme, with regards to monitoring, regular inspection and evaluation. The objectives of the study were: (1) To evaluate the relationship between effective monitoring and the implementation of Universal Secondary Education Programme; (2) To assess the relationship between regular inspection and the implementation of Universal Secondary Education programme; (3) To examine the relationship between effective evaluation and the implementation of Universal Secondary Education Programme in Mukono District. The study employed a descriptive cross section design which was based on questionnaires and interviews as instruments of data collection. Data was collected from the district offices, and from five schools, which were randomly selected to represent governmentaided and private schools. Teachers, Parents and head teachers in these schools responded to questionnaires. District officials and other leaders were also interviewed. The findings show that there is a positive and significant relationship of (0 .032) between District Local Government support and Universal Secondary Education implementation with an R-value of 0.44. This implies that District Local Government support influences Universal Secondary Education implementation by 44%. Subsequently, the study recommends that education policy makers in Sub-Saharan Africa should consider to effectively involve District Local Government Officials and leaders in the policy making process. Since District Local Government support plays a great role in ensuring successful implementation of Universal Secondary Education programmeItem Governance and the performance of corporations in Uganda :a case of national water & sewerage corporation(Kyambogo University(unpublished), 2014-12) Nasawali, PeterThe study examined the relationship between governance and the performance of public corporations in Uganda taking the case of National Water and Sewerage Corporation (NWSC) at Head Office in Kampala. The study was based on the following specific objectives; to investigate how transparency affects the performance, to examine the relationship between accountability and performance and to assess the effect of participative decision making on the performance National Water and Sewerage Corporation in Uganda. A case study design was used to conduct the whole research study. The study population was sixty (60) which included all the employees at NWSC at the Head Office, from which a sample of fifty (50) respondents was selected using purposive sample technique with the help of Krejcie and Morgan table ( 1970). Data was collected from both primary and secondary sources; primary data was collected using questionnaire and interview data collection instruments while secondary data involved review of already existing literature about the variables under study from research journals, NWSC reports, published research reports, textbooks, and government documents among others. Primary data collected was analysed using Statistical Package for Social Scientists where percentage frequency table were generated and interpretations made. Cross tabulation was done to ascertain the influence of governance components (transparency accountability and participative decision making) on performance;e of NWSC. ' . The findings of the study revealed that there w~ no full transparency in regard to honest, openness and reliability of information, accountability is not on a timely basis and not aU transactions are recorded. Decision making in Nwsc is carried out by top management and the lower staff are not fully involved in strategic decisions. The services and water provision of NWSC are only limited to big towns in Uganda, the quality of water is not 1000/o safe and there are delays in handling customer complaints, employees are not efficient evidenced by connection made and debtor collection. 'The Corporation's costs of operations are high. The study found that there is a positive correlation between governance components and performance of NWSC. The study contended with study findings and concluded that governance practices influence the performance of NWSC and the following recommendations were made; NWSC governing body should improve on information sharing and dissemination across all the board members and key s take holders, the process of bidding for contract of supply of goods and services should be open to the general public, staff responsible for funds/finances should on a timely basis make accountability of the funds allocated to them, decision making process should involve all key stakeholders, NWSC should establish mechanisms to enforce proper governance practices such as financial disclosure, honesty and transparency. The government of Uganda should increase of budget allocations/funds to NWSC and the corporation should re-design and strengthen further its good governance practices to ensure that there is property accountability of funds, honesty among the top management, transparency and participative decision making.Item The influence of privatisation on the learning environment in Public universities in uganda: a case of Kyambogo University.(Kyambogo University [unpublished work], 2014-12) Waako, GodfreyThis study investigated the influence of Privatisation on the learning environment of public Universities using Kyambogo University as a case study. The study specifically sought to determine how private students, autonomy of university and accountability of financial resources, impact on the learning materials, quality of teaching and student administration (learning environment). Primary data was collected from 96 selected respondents. Ninety two (92) responded to the questionnaire and 4 key informants to the interview guide. Data was collected using a structured questionnaire and a key informant interview guide. The study adopted a cross-sectional correlation- survey research design. Data was analyzed using descriptive, inferential and content analysis. The findings revealed that fees payment by private students, autonomy and accountability positively contributed to learning environment in public Universities in Uganda. There was an improvement in the quality of teaching, teacher commitment, and in the quantity and quality of learning materials due to privatization. Given the fact that teaching and learning materials are the most important determinants of the quality of learning; the study has revealed that in order to improve learning in higher institutions; autonomy, accountability and more private students should be encouraged. When faculties and departments are given authority to make decisions regarding allocation of fees paid by students, if they account for these payments effectively, this increases the quality of learning and subsequently the performance of universities. The research recommends that public universities should improve their accountability systems, to show students how and where their money is spent, give faculties and departments more authority to allocate financial resources from private students to crucial aspects of the learning environment, lecturers remuneration and purchase of modern learning materials. This will significantly improve the performance of public universities, nationally and internationally.Item Participatory planning and delivery of health care services in public hospitals in Uganda: a case of Mulago hospital(Kyambogo University [unpublished work], 2015-01) Javan, KagendaThe study sought to investigate the relationship between participatory planning and service delivery in public hospitals in Uganda a case of Mulago. The study specifically examined the relationship between participatory planning and the scope (coverage) of services delivered to clients at Mulago Hospital: and assessed the relationship between participatory planning and timely accessibility of services; as well as established the relationship between participatory planning and quality of service delivered. The study adopted a descriptive and case study design to allow for in-depth data collection and analysis, contextual understanding and description of the research problem. Correlation techniques were also used to measure the relationship between participatory planning and service delivery management in Mulago Hospital. Data was collected using interviews and questionnaires to randomly selected Mulago Hospital staff. Collected data were analyzed using both qualitative and quantitative techniques of analysis. Results revealed a positive and significant relationship between participatory planning and service delivery in Mulago Hospital. Findings of the study revealed a significant relationship between participatory planning and health service delivery in general at Mulago Hospital. Management therefore needs to appreciate joint planning involving key stakeholders, sufficient communication systems and inculcation of the spirit of team work across the entire hospital for improved service delivery.Item Monitoring and performance of church based projects in Uganda: a case study of Compassion International(Kyambogo University [unpublished work], 2015-01) Godfrey, KatoThe purpose of the study was to establish the effects of monitoring on the Performance of church based projects funded by Compassion International Uganda. Specifically, the study assessed the effect of checking project outputs, project reports scrutiny and project reports examination on the performance of projects. Primary data was collected from a sample of 80 respondents which included 70 project employees and I0 project managers. Data from employees was collected using a structured questionnaire while an interview guide was used to collect data from project managers. Data was analyzed using descriptive, inferential and qualitative methods. The findings revealed that checking project outputs and project records scrutiny have a significant positive effect on project performance, (r = 0.724, Adjusted r2 = 0.685; p-value < 0.05). Regularly checking operations of all staff to ensure that project resources are only used to pursue project goals and ensuring that employees give reasons for all their decisions and activities and operations of all employees are clearly understood by stakeholders has increased the performance of projects. While examination of project records and giving feedback to employees on the performance of projects was found essential in the performance of projects, little emphasis was placed on it. Project managers had little time to examine project reports and employees were given little opportunities to know how they are performing and any improvements they needed to make. Therefore, aspects of projects monitoring that started in profit making organization are essential to the performance of NGOs. On the basis of the findings, it was recommended that Compassion International maintains the good practices of checking project outputs and records to ensure that they conform to project goals and improve her feedback process so as maintain good performance of her projects.Item Public accountability and the performance in local governments: a case study of pallisa district(Kyambogo University [unpublished work], 2015-08) Mayanja, Idi MubarakThe study sought to assess the effect of public accountability on performance of Local Governments using the Pallisa District Local Government as a case study. Specifically, the objectives of the study were to: determine how the quality of internal controls affects performance within PDLG, assess how effective budget implementation affects performance within PDLG, examine how value for money audits have influenced performance within PDLG, and establish the relation between good public accountability and performance within PDLG. The methodology employed was cross sectional design and correlation design using both quantitative and qualitative methods of data collection and analysis. Using a well designed questionnaire and interview guides accurate information was collected. The data was analysed through descriptive methods and the correlation matrix. The key findings from the study included the following: under objective one, there was a significant positive relationship between internal control quality and performance (r=0.422**, P=0.000, 0.01) and under this construct management respects financial, budgetary, expenditure, revenue and purchase controls among other controls in place. Complete adherence to stipulated regulations and rules, inability to make advances to officers before previous accountabilities and stringent penalties for all those failing to make adequate accountabilities are all improving the quality of internal controls and accountability in general, the study objective two found out that there was a significant positive relationship between effective budget implementation and LG performance,(r=0.404**,P=0.000,0.01) stakeholders often participate in the budget implementation phase, objective three found that there was a significant positive relationship between quality accounting system and value for money audits and LG performance has good accounting system characterised by strong IFMS system, but value for money audits is still a challenge which has compromised on the efficiency and economy on utilization of public resources. Lastly the study revealed that there is a strong relationship between Public accountability variables and performance. In a nut shell an increase on the sub variable of public accountability leads to an increase of performance and vice versa. Some of the recommendations made were; Quality of internal controls should be strengthened through the introduction of ICTs, skills enhancement for local government staff and increasing public vigilance on the affairs of the local government, The internal audit department should be strengthened through enhancement of their facilitation to minimise the few cases of being compromised by some senior officers aimed at covering up the audit queries. The budget implementation process should be very inclusive of all the stakeholders to increase the benefits of the budget outputs, there should be a strong budget desk at PDLG to minimise the few cases of budgetary slacks like diversion through intensive monitoring of budget implementation. Accounting systems like IFMS should also be extended to the lower local government (sub counties) if the district is to have a sustainable accounting system. The District authority should devise mechanisms of executing value for money audits if they are to benefit in the efficient and economic utilization of public resources for quick accelerated service delivery.Item Human resource planning and health services delivery in Wakiso district in Uganda(Kyambogo University(Un published work), 2015-11) Kanguna, GloriaThis study examined the effect of Human resource planning on health services delivery in health centres in wakiso district. The study specifically explored the effect of human resource needs assessment, acquisition and coordination on health services delivery. A total of 98 respondents. including 20 key informants and 78 employees, participated in the study. Primary data was obtained using a structured questionnaire and a structured interview guide. Data was analysed using descriptive and inferential quantitative as well as qualitative methods. The findings have revealed that; a poor human resource planning culture exists in health centres in Wakiso district. Human resource needs assessment, acquisition and coordination are not given the emphasis they deserve. Human resource planning was more centralised and done at the district. Officers at the health centres did not participate in human resource planning. As a result, the human resource needs of the health centres were not accurately known and were hence not meet. Officers at the health centres were not involved in human resource planning, yet they had better knowledge of resource needs and this resulted into right employees not being are hired. There was almost no human resource acquisition and coordination at the health centres. This " as partly because these functions were being done at the district level and also officers at the centres did not have human resource planning skills. The study recommends that; Districts should implement a participatory human resource planning model. Officers at the health centres should be given opportunity to actively get involved in human resource planning. A bottom - up approach to human resource planning could be more appropriate. since the officers at the health centres had better knowledge of the real human resources needs of their institutions. There is need to equip officers in charge of health centres with human resource planning skills, so as to effectively participate in this activity. Human resource planning should be made a yearly activity in all health centres. Health centres need professional human resource officers to oversee the activity of human resource planning.Item Flexible work plans and employee performance in the Mobile telecommunications sector in Uganda.(Kyambogo University [unpublished work], 2015-11) Elyanu, GraceThe study examined the relationship between flexible work schedules and employee performance in the mobile telecommunications sector in Uganda taking MTN and AFRICELL as case studies. The research specifically explored the effect of flexitime, job sharing, part-timing on employee work performance. The objectives of the study stated: Examined the influence of flexible work plans on employee performance in MTN and AFRICELL; Assessed the influence of job sharing on employee performance in MTN and AFRICELL; Explored how part-timing influenced employee performance in MTN and AFRICELL; The findings have revealed that mobile telephone companies implement flexible work plans to a small extent. They do have formal policies on flexible working. Companies adopt some few aspects of flexible working just to motivate their employees to increase work performance. They allow employees to leave work early to take care of urgent personal obligations and place emphasis on employees meeting work productivity standards instead of maintaining a traditional work schedule. Findings also revealed that organisations did not have mechanisms for supervising it. On the basis of the findings, it was recommended that Management of MTN and AFRICELL institute flexitime on trial for about six months to evaluate their effect on employee performance. This will enable them to accurately appreciate their importance. The Ministry of Labour should write policies on flexible working. Also employees should be involved when packaging the flexible work schedules so as to promote ownership of such plans by the concerned workers as well.Item Corporate governance and board effectiveness in Uganda broadcasting corporation(Kyambogo University [unpublished work], 2015-12) Osinde, Opendi WalterThe study examined the relationship between corporate governance and Board effectiveness in Uganda Broadcasting Corporation. The focus was on the effect of Board composition, size, and Board independence to ascertain the bearing on Board effectiveness in UBC performance so as to contribute to the insight and knowledge of corporate governance to the different parastatals and guide them on how to improve their corporate practices, avoid mistakes and address inherent corporate challenges. A case study design was used involving a sample population of 85. Descriptive statistics were also used to derive percentage responses, while the Statistical Package for Social Scientists was used to derive Pearson correlation coefficients that were used to determine the relationships between the variables. The result revealed significant result in between variables. 72.8% of the respondent confirmed the significance of a Board in corporate governance in organization performance not only to UBC but as acceptable corporate norms of. Majority (75.3%) of the respondents revealed that in the three years when the Board was in abeyance, it had negative bearing in the state of the corporate governance of UBC. Furthermore the outcome revealed a small sized composed of members from various discipline, background and experience is well suited for a corporate entity like UBC, 81 % of the respondents hold this view, 57.2% of the respondents revealed that there is some political interference in the governance of UBC. In overall, the correlation indicate significant relationship positive relationship between variables ranging from (r =0.781 to 0.973, P - value = 0.000), therefore consistent with the general purpose of the study, objectives and research questions.Item Community participation and water payment compliance: a case study of Kitgum town- Uganda(Kyambogo University [unpublished work], 2015-12) Nakaggwa, RosemaryThis study examined the influence of community participation in planning, pricing and monitoring of water services on compliance to payment for water services taking Kitgum Town as a case study area. 54 members of the Business Community Association in Kitgum were interviewed on their level of participation in water service provision and their compliance to payment for water. The views of key informants were also consulted in an in-depth interview with the Commercial Officer ofNWSCKitgum area and the chairperson of LCIII. A Focused Group Discussion with other political representatives in the town was also conducted. Frequency analysis was used to explore the extent to which the community participates in planning, pricing and monitoring of water services and linear regression was used to establish the influence of community participation in planning, pricing and monitoring of water services on compliance to payment for these services. The findings in a multiple regression summary implied a positive relationship with the overall correlation (linear relationship) between compliance to payment (dependent variable) and community participation being r=0.56, which is consistent with recent research on community participation in water services (Mugumya, 2013). This means that community participation in water services planning, pricing and monitoring can significantly increase their compliance to water services payment. The findings further revealed that the current community participation in water services planning, pricing and monitoring in Kitgum is not very inclusive but rather taken to be only perfunctory. Representatives do not have the information and the needed tools to make contributions that represent the interested of the community. The study recommended that community participation should be expanded to include most of the sections of the community with programs to empower the community on effective participation and engagement techniques and written, effectively distributed guidelines. There is need for regular community meetings on the water services and use of a far-reaching forum to communicate on meter prices, changes in water tariffs, and monitoring tools.Item Community participation and health service delivery in selected health units in Mukono municipality(Kyambogo University [unpublished work], 2016-01) Marachto, ShirleyThe overall objective of this study was to investigate how "Community Participation impacts Health Service Delivery in selected Mukono Municipality Health Centres". This was guided by the following specific objectives to; examine the influence of participative decision making on health service delivery in Mukono Municipality, assess the effect of information sharing on health service delivery in Mukono Municipality and evaluate how consistent community feedback leads to health service delivery in Mukono municipality. The study adopted a case study research design. A sample size of 195 respondents comprising of health workers (doctors, nurses, medical assistants, clinic officers and midwives) were selected from two Health Centres and one hospital (health centre IV, Kyungu health centre III and Mukono Church of Uganda Hospital) and community members living in Kauga village, Nassuti village and Mukono centre, chairpersons of village Health Committees (VHCs), Community Health Workers (CI-IWs), councilors and the Municipality Medical Officer. Both primary and secondary data were used for this research. Qualitative and quantitative data was used for the study. Both primary and secondary data was collected using self-administered questionnaires, focused group discussions and an interview guide. Qualitative data was analysed by transcribing it into the major themes which emerged. Quantitative data was analysed using Statistical Packages for Social Sciences (SPSS). The findings of the study revealed there was a strong positive correlation between community participation and health service delivery (r = 0.883; p <0.005). The study findings were that low community participation resulted into shortage of skilled health personnel, lack of equipment, stock outs of drugs and low budgetary allocation which hampered delivery of primary health care. This attributed to obstacles in accessing health care services. The study concludes that, there is Relationship between participative decision making, information sharing and consistent community feedback (r =.925 *; p= O< 0.' 035<0.05). The study results therefore show that participative decision making had a positive effect on health service delivery. This is explained by the positive correlation co-efficient between the two variables (r = 0.303). Low levels of participation in decision making made health service insignificant within the Mukono Municipality community; this resulted into high level of mortality and morbidity due to preventable and treatable diseases. There is a strong relationship between information sharing and health service delivery (r =.052; p = 0.73> 0.05). community participation (Participative Decision Making (P dm), Information Sharing (Is) & Feedback(F) explain 62.5% of variations in health service delivery. Results show a significant model (F=7.002, sig=0.003) to explain a multi regression equation of health service delivery (y) = 1.172+0.326(P dm) + 0.260(ls) + 0.458F. The study recommends that, the number of primary health care facilities be increased and human resources management and administration should be strengthened to avert staff shortages in health facilities. A contingency plan for the supply of drugs and equipment to health facilities should be developed. Budgetary allocation to health facilities should be increased as well as scaling up on community health system strengthening.Item Governance practices and service delivery in national agricultural development programs in Uganda: the case of NAADS in nakasongola district(Kyambogo University [unpublished work], 2016-01) Muwonge, SamuelThis study examined the influence of governance practices on service delivery in national agricultural development programs taking NAADS as a case study. Specifically the study explored the influence of stakeholder participation, transparency, and accountability on service delivery of the NAADS programme. The research design was a case study. A total of 239 respondents, including 19 key informants and 220 NAADs beneficiaries, participated in the study. Primary data was obtained using a questionnaire, structured interview, and observation guide. Data was analysed using descriptive and inferential quantitative as well as qualitative methods. The findings have revealed that: Stakeholder participation, transparency, and accountability were low in the NAADS programme, but are significant factors in the service delivery of the programme. Lack of frameworks for stakeholder participation, transparency, and accountability resulted into this low contribution. Citizens wanted practical platforms where they could influence transparency and accountability by NAADS officials. Given that farmers were the major stakeholders in this programme, their engagement would improve identification of programme needs and support for governance. This would ensure that officers who run NAADS are more transparent and accountable to the tax payer. It would also increase the trust citizens put into government development programmes and they would become more willing to expend effort to achieve program objectives. The study concludes that Farmers' participation in NAADS operations increases fit between program goals and output. Accountability is very significant in performance and service delivery of National development programs. Transparency leads to better service delivery. All National development programs need to maintain good transparency practices for effectiveness. The study recommends that: A framework for stakeholder participation in national agricultural development programmes should be made by government with consultation with citizens. Farmers need to be empowered through community education on effective stakeholder engagement strategies. There is need to create a framework for ensuring transparency. Farmers need to be involved in the management of NAADS. A framework where farmers can demand for accountability from NAADS officers should also be created.Item Organisational culture and employee commitment in public organisations: a case of Uganda human rights commission(Journal of Harmonized Research (JOHR), 2016-03) Kayiira, Paul; Kyamanywa, Teopista Nalule; Siminyu, Jacob; Namutebi, Gorreti Sr.; Musumba, Irene;This paper is an extract from a bitter study that sought to examine the influence of organizational culture on employee commitment in Uganda Human Rights Commission. The study specifically explored the effect of team work, open communication and power structures on employee commitment. A total of 102 respondents, including 8 managers and 94 employees, participated in the study. The study employed both quantitative and qualitative methods. Primary data was obtained using a structured questionnaire and a structured interview guide. Data was analyzed using descriptive and inferential as well as qualitative methods. The findings reveal that; Team work, open communication and power structures are significant constructs that influence employee commitment and subsequently lead to goals and mission achievement of UHRC. These three aspects strengthened employee commitment to their assignments and organizational goals. This has subsequently increased organizational effectiveness. The organization has been able to complete a number of human rights cases most of which have been against central government. Hence organizational culture is significant in determining the level of employee commitment in public organizations. The researcher recommends; there is need to have more formal guideline for organizational culture of public institutions in Uganda. The culture of team work, open communication and flexible power structures should be promoted in public organizations in Uganda so as to increase their effectiveness. Guidelines on working as teams should be made by line ministries in central government for all organizations under their oversight. Therefore, organizational culture can be used to improve the low employee commitment in public organizations in Uganda.Item Training programmes and employee performance in the public sector in Uganda: a case of the directorate of citizenship and immigration control(Journal of Harmonized Research (JOHR), 2016-03) Siminyu, Jacob Shems; Kyamanywa, Teopista Nalule; Kayondo, Twaha WilliamThis study examined the effect of staff training programs on employee performance in the public sector in Uganda taking a case study of the Directorate of Citizenship and Immigration Control (DCIC). While the DCIC engaged in staff training programs especially during the past ten years, employee performance remains wanting. The unsatisfactory performance at the DCIC is majorly characterized by long customer queues, delayed service delivery and continued customer complaints. The study therefore sought to establish whether the staff training programs have had any effect on the performance of employees in the public sector – taking DCIC as a representative case study. A total of 205 respondents, including 110 employees, 9 key informants and 86 customers, participated in the study. A questionnaire and two structured interview guides were used to gather primary data. Quantitative data was analyzed using descriptive and inferential statistics, while qualitative data were analyzed using pragmatic content analysis, (Trochim, 2006). The validity was ensured by using Content Validity Index (CVI) (Mugenda and Mugenda, 2003) while the reliability was established by using Cronbach Alpha Coefficient Test (Amin, 2005). The first study finding revealed that short term training courses had a moderate positive effect on employee performance at the DCIC. This meant that employee performance was quite wanting particularly in terms of the quality, efficiency and effectiveness of the services delivered to the customers. The second finding confirmed that career enhancement techniques had a significant but weak positive effect on employee performance at the DCIC. The research results further established that both staff attitude and work environment had a significant positive relationship with employee performance at the Directorate of Citizenship and Immigration Control in Uganda. The generated model ranked staff attitude, work environment as the highest contributors to employee performance followed by short term training programmes and career enhancement techniques respectively. On the basis of the findings, it was recommended that the working environment should be improved by first motivating staff with both equitable direct and indirect rewards and then facilitates them with the necessary equipment as priority. Then short term job related training programmes should be run using appropriate training techniques in effort to improve staff performance.Item Empowerment and performance of head teachers in private secondary schools in Nakawa urban council – Kampala capital city authority(Kyambogo University (Unpublished work), 2016-09) Nsubuga, David JamesThis study examined the influence of empowerment on the performance of Head Teachers in Private Secondary Schools in Nakawa Urban Council, Kampala Capital City Authority. The study specifically explored the effect of autonomy, knowledge of the school and resources on Head Teacher performance The findings revealed that a positive relationship existed between empowerment and Head Teacher performance. Head teacher's empowerment is an indispensable ingredient in the process of building successful private secondary schools. Head Teachers are empowered, when given autonomy to manage schools, have adequate knowledge on all aspects of the institutions they manage and the required resources. School owners do not give sufficient autonomy to Head Teachers due to lack of trust and collaboration. This led to low involvement of Head Teachers in making decisions on financial matters and human resources management. Head teachers were also not fully involved in formulating school vision, mission and strategic plans, and subsequently there was no ownership and shared understanding ' of the developed missions and plans. Failure by school heads to buy into the plans lead to poor implementation of the school programs and hence, poor performance. Most owners of private secondary schools in Nakawa Urban Council still believe in the outdated traditional institutional management approach that only school owners are competent enough to make decisions and for the Head Teachers to carry out. School owners were also not aware of the fact that shared leadership and teamwork can help institutions flourish and be more effective. On the basis of the findings, it was recommended that, there is need for sensitisation workshops to help school owners know the role of empowerment in the performance of Head Teachers. A standard policy on empowerment of Head Teachers by school owners in private schools should be written by the Ministry of Education and enforced in schools. There is need to help Head Teachers in their management training to know how they can build trust from stakeholders of schools. Short management courses for Head Teachers and owners of schools are needed on how to build teams that are effective. It would be interesting to find out if Head Teachers with more experience feel more empowered than new Head Teachers.Item Community empowerment and wetland policy implementation in uganda: case of mukono municipality.(Kyambogo University [unpublished work], 2016-10) Rwakasole, YoweriThe study explored the effect of community empowerment on wet land policy implementation in Uganda, with specific reference to Mukono Municipality wetlands. The objectives of the study were: To establish the effect of awareness, financing alternatives and infrastructure development on wetland policy implementation in Mukono Municipality. A case study design was used. A total of 72 respondents, including 52 local and opinion leaders and 20 key informants participated in the study. Primary data was obtained using a structured questionnaire, structured interview guides and an observation guide. Data was analyzed using descriptive and inferential quantitative as well as qualitative methods. The findings revealed that while authorities in Mukono implemented the wetland policy to some extent, the results were low due community empowerment. The community who are the key implementers of the wet land policy, had low awareness about the policy, there was limited alternatives financed and insufficient infrastructure to prevent wetland degradation. The community was not aware of the contents of the policy and the penalties for degrading wet lands. The communities who depended on wet lands for agriculture and building materials had not been given alternatives to motivate them to stop depending on wet lands. While some infrastructure such as posters existed, they were not very effectively used to prevent degradation. This was due to the fact that monitoring by municipality was weak and people who stay around wet lands had not been relocated neither did they have affordable alternatives. The study recommends that Mukono Municipality should implement A bottom -Up approach in success full implementation of the policy, because the very community members who operate in the wetlands expressed full knowledge of the dangers their activities cause to the environment, and if empowered and financed to educate and monitor wetland policy implementation the results likely to be generated will offer a lasting and problem fixing solutions to the degradation of wetlands. The issue of poverty eradication and corruption ought to be addressed with significant input, because most of the respondents revealed the willingness to stop operating in the wetlands, in case financed to start other income generating projects on merit.Item Stakeholder participation and service delivery in municipalities in Uganda: a case of Ntungamo municipality(Kyambogo university (unpublished work), 2016-10) Akampa, DanielThis study sought to establish influence of stakeholder participation in services delivery of Ntungamo municipality. specifically. the study examined whether stakeholder participation in services delivery planning. budgeting and monitoring significantly influence services delivery:. The study adopted a case study design and it employed quantitative and qualitative paradigms. Quantitative data was analysed using descriptive statistics. simple linear and multiple regression analyses. while qualitative data was analysed using content analysis. Data \\as collected using a structured questionnaire and key-informants interview guide from random sample of 320 municipality residents and 13 key informants. It was found out stakeholder participation in the planing. budgeting for and monitoring of services deliver can significantly increase the quality of services offered by municipalities. Stakeholder participation enables better identification of stakeholder needs. appropriate budgetary allocations and monitoring of effective resources utilization. This increases the provision of core services such a Garbage collection. environment management. sanitation. health and education. It was further found that service delivery results will depend on the way municipal governing agencies promote collaborative and collective decision-making with stakeholders regarding the provision of services and allocation of resources. Partisan politics. unnecessary central government interference and lack of an administration culture that supports stakeholder participation can lower the performance of municipal governments and subsequently service de livery. Thus. it was recommended that municipalities should promote political and administrative cultures that favour valuable citizens· empowerment. Strategies to maintain meaningful stakeholder participation should be enhanced by municipality leader h1ps. A model of stakeholder participation in sen ices delivery by the municipality is suggested.Item Gender relations and economic empowerment of women in Gulu district- northern Uganda(Kyambogo University (un published work), 2016-10) Monday, Eton LelaThis study examined the influence of gender.relations on the economic empowerment of women in Gulu district in Uganda. The study specifically explored the gender relations affecting economic empowerment the extent to which the gender policy addresses economic empowerment and the effect of gender relations on economic empowerment of women. The research design was a cross-sectional survey. A total of 106 respondents, including 8 key informants and 98 employees, participated in the study. Primary data was obtained using a questionnaire and a structured interview guide. Data was analysed using descriptive, inferential and qualitative methods. The findings have revealed that: Gender relations, that encourage women to have free access to economic resources and that do not restrict women from devoting time to their businesses were not being promoted in Gulu 'communities the gender relations were not supportive to women being enterprising. Communities in Gulu including leaders still hold to the traditional gender orientations that take women as being biological and universally inferior to men in ways that cannot be changed to enable women to be enterprising. This orientation· is influenced by the traditional cultural rules of the generations that have come before them and are restrictive to women being out of the closet and assuming leading economic and social roles. The gender policy has not yet helped to change this picture. The policy has largely remained on paper due to failure by the local governments to fund sensation and education to implement the gender policy. Policies have not been able to support community programs that promote gender equality. The local and central government officials have not been active in starting strategies and initiatives to promote good gender relations. This has resulted into women feeling inferior and generally perceiving themselves as a weaker gender. The self defeating attitudes have negatively affected the performance of even the few enterprises owned by women. Developing emancipative orientations in the communities and mass expectations of gender responsive and inclusive practices may increase women's empowerment throughout society: The study recommends that: The Uganda ·gender policy be geared to promoting women's rights and tap their enterprising potential. The gender policy should underscore the role of gender equality in sustainable development at the community and family level. Community leaders and local governments should be educated the role of gender equality in promoting women's empowerment. Initiatives to strengthen women's social participation and empowerment especially at family level should be popularized to enable women have control over their lives and exert influence in society.Item Budget alignment policy and realisation of organisational strategic goals: a case study of amnesty commission-Uganda.(Kyambogo University [unpublished work], 2016-12) Ashudu, MasembeThe study assessed the relationship between "Budget Alignment Policy and Realisation of Organisational Strategic Goals; A Case Study of Amnesty Commission-Uganda". This was guided by the following specific objectives to; establish the extent to which Cost estimations based on plans influence achievement of Organizational strategic goals, assess how Translating plans into operational objectives affect achievement of Organizational strategic goals and examine whether aligning plans to financial targets affect achievement of Organizational strategic goals. The methodology adopted a case study research design to carry out the study. This involved the use of qualitative and quantitative techniques for data collection. The target population was 85 respondents from the a sample size of 70 respondents were selected using Morgan and Krejcie(l 970), sample size table. The research also used both primary and secondary data. The study tools used were questionnaire forms and interview guides to collect information from different respondents. The analysis was done using Special Package for Social Scientists (SPSS). Findings from the test revealed that budget alignment positively influenced realization of strategic organisational goals at Amnesty Commission-Uganda. The results revealed that budget enables mobilization of resources and maximizes proper utilization of resources in the adequate and correct ways and that Amnesty Commission-Uganda was facing the problem of poor resource allocation mechanism characterized by both misappropriation and limited funding. According to the findings it is recommended that Amnesty Commission-Uganda should be careful in setting the goals for the financial year by making sure that those goals must be achievable in order to avoid wastage of resources. Also an effective management system should deal with all relevant aspects while an efficient financial management system does this with little use of resources by being integrated and focused on identified aspects including both risks and opportunities. A flexible management system should easily adapt to new requirements without losing effectiveness or efficiency. The study recommended that, there is need for more enlightenment of community members about the benefits and importance of budget alignment in the public sector through carrying out seminars, workshops and effective sensitization. Thus, there is a need to integrate strategic management and budgeting. The study suggests that further research should be conducted to examine the impact of budgeting systems on financial management in financial institutions. Amnesty Commission-Uganda highlights the importance of taking both the planning procedures and the budgeting framework of the country into consideration in the earliest stages of the budgetary planning process.Item Contract management and service delivery in public entitle: a case of Kabale municipality(Kyambogo University (un published work), 2017-11) Nkamuhebwa, ClareThe study examined the influence of contract management on service delivery in the public entities with specific reference to Kabale Municipality. To achieve the purpose of the study. three research objectives were set and these included: to assess the influence of contract strategy development on service delivery in Kabale Municipality. to examine the influence of contract risk assessment on service delivery in Kabale Municipality and to assess the influence of contract monitoring on service delivery in Kabale Municipality. simple random sampling and purposive sampling were used. Validity content index '"as 0.85 and reliability coefficient was 0.81. Binomial regression analysis was used to establish the relationship between contract management and service delivery. Descriptive : mean. frequencies and standard deviation were used to analyze the descriptive data. Results: contracts, whose strategies were not developed, were less likely to be completed in time. contracts whose risks were not assessed were less likely to be completed in time and the monitoring process was proved to ha e a strong influence on cost effectiveness of contract . The study concluded that: contracts whose strategies were well developed ''ere more like!) robe completed in time; they were likely to deliver good quality services and were less cost effective compared to those contracts whose strategies were not well developed. On contract risk assessment, the study concluded that the contracts whose risks were not well assessed were less likely to be completed in time; they were less likely to deliver good quality services and they were more cost effective compared to the contracts whose risks were assessed . Considering contract monitoring and supervision, the study concludes that the contract which were not monitored were less likely to be completed in time: they were less likely to deliver good quality services and they were more cost effective compared to the contracts that were monitored.
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