Kyambogo University Digital Repository (KYUSpace)

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Omni-channel distribution on inter-seller coordination in gaining competitive advantage among second-hand clothing sellers in Uganda
(Kyambogo University (Unpublised work), 2025-11) Ayeyo, Mercy
This study examined the mediating role of Inter-Seller Coordination in the relationship between Omni-Channel Distribution and Competitive Advantage among second-hand clothing sellers in Uganda. The specific objectives were to examine the relationships between omni-channel distribution and competitive advantage, between omni-channel distribution and inter-seller coordination, between inter-seller coordination and competitive advantage, and to assess the mediating role of inter-seller coordination in this relationship. The study adopted a cross-sectional quantitative design, and data were collected from 350 respondents using self-administered questionnaires. Analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings revealed that Omni-Channel Distribution significantly enhanced Inter-Seller Coordination (β = 0.250, p = 0.000) and Competitive Advantage (β = 0.208, p = 0.000). However, Inter-Seller Coordination had a negative but significant effect on Competitive Advantage (β = -0.181, p = 0.001). This result confirms that while omni-channel distribution fosters coordination and market accessibility, excessive coordination may reduce differentiation and responsiveness among traders. The mediation results indicate that Inter-Seller Coordination partially mediates the relationship between omni-channel distribution and competitive advantage, suggesting that coordination influences the strength, but not the direction, of this relationship. The study concludes that omni-channel distribution is a vital strategic resource that enhances competitiveness through improved customer engagement, accessibility, and service integration. However, informal traders must maintain a balance between collaboration and market uniqueness to remain competitive. It is recommended that sellers integrate both online and physical distribution channels while strengthening branding, product quality, and customer service. Policymakers and trade associations should support digital literacy, provide affordable financing, and promote technological innovation to enhance the competitiveness and resilience of Uganda’s second-hand clothing sector.
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Organization management practices and employee performance in local governments: a case of Masaka city council
(Kyambogo University (Unpublished work), 2025-11) Atusasire, Doreen
This study examined the relationship between organization management practices and employee performance at Masaka City Council. The study was guided by three objectives which included examining the relationship between management support and employee performance, the relationship between management communication and employee performance, and the relationship between employee involvement and employee performance at Masaka City Council. The research employed a case study research design. The study was based on 149 employees. Based on the regression analysis, the study findings showed individual Management support (B = 0.418) and communication (B = 0.217) while employee involvement (B = 0.193) as predictors. The study recommends that management of local town councils adopt a well-structured reward system to recognize and motivate staff performance, thereby enhancing employee morale and productivity. Furthermore, town councils should invest in continuous staff development through targeted training programs and clear career growth pathways to foster long-term commitment and skills enhancement. It is also advised that local councils create a conducive and supportive work environment that balances employee needs with institutional goals. Additionally, effective and transparent communication channels should be established to ensure timely and accurate flow of information among staff and leadership. Finally, local town councils are encouraged to embrace inclusive management approaches by involving employees at all levels in decision making processes, formulation of policies, and monitoring of development initiatives to promote a sense of ownership and accountability.
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Investigation of activated water hyacinth (Eichhornia crassipes) -based adsorbents for removal of selected heavy metals in wastewaters from the Nakawa industrial area, Kampala
(Kyambogo University (Unpublished work), 2025-04) Atumanye, Claire
Industrial activities in the Nakawa Industrial Area, Kampala, have led to the discharge of toxic heavy metals, including Copper (Cu), lead (Pb), cadmium (Cd), chromium (Cr), and Zinc (Zn) into local wastewater streams, posing significant environmental and public health threats. These metals are non-biodegradable, highly toxic, and tend to accumulate in living organisms, leading to long-term health risks. Conventional methods for heavy metal removal, such as chemical precipitation and ion exchange, are often cost-prohibitive, particularly for developing regions, and are ineffective at low metal concentrations. This study investigated the feasibility of using chemically activated water hyacinth (Eichhornia crassipes) biomass, an invasive aquatic plant, as a cost-effective and environmentally sustainable adsorbent for the removal of heavy metals from industrial wastewater. Water hyacinth biomass was subjected to chemical activation using both eggshell powder and 0.5 M phosphoric acid (H₃PO₄) followed by thermal treatment in a muffle furnace. Characterization of the activated adsorbent was performed using Fourier Transform Infrared Spectroscopy (FTIR) to identify the surface functional groups and Scanning Electron Microscopy (SEM) to observe the surface morphology, elemental composition and porosity of the adsorbent. The results indicated that chemical activation significantly enhanced the surface properties of the water hyacinth, increasing its porosity and introducing functional groups capable of binding heavy metals. Batch adsorption experiments were conducted to evaluate the adsorbent's capacity for removing Cu, Pb, Cd, Cr and Zn from both synthetic and real industrial wastewater samples. Optimal adsorption conditions were determined by varying key parameters, including particle size, solution pH, contact time and adsorbent mass. The optimal pH for metal removal was found to range from 4.0 to 5.0, with a contact time of 90 minutes and an adsorbent dosage of 1.0 g. Under these conditions, the maximum adsorption capacities for Pb, Cd, Cu, Cr and Zn were 7.26 mg/g, 10.21 mg/g, 5.33 mg/g, 1.04 mg/g and 8.36 mg/g, respectively. Kinetic studies revealed that the adsorption process for Cd2+, Zn2+ and Cr3+ ions followed a pseudo-second-order kinetic model, indicating chemisorption as the rate-limiting step while, the kinetics of Pb2+ and Cu2+ were better expressed by the pseudo first order model. The equilibrium data were best described by the Freundlich isotherm model, suggesting multilayer adsorption on heterogeneous surfaces with maximum adsorption occurring at specific sites. When tested with real wastewater samples from the Nakawa Industrial Area, the adsorbent exhibited slightly reduced adsorption efficiencies, with capacities of 7.01 mg/g for Pb, 9.93 mg/g for Cd, 5.20 mg/g for Cu, 1.02 mg/g for Cr and 8.06 mg/g for Zn due to the complex composition of the industrial effluent, which contained competing ions and organic matter. This study demonstrates the effectiveness of activated water hyacinth as a low-cost, sustainable adsorbent for the removal of toxic heavy metals from industrial wastewater. The findings provide a practical solution for addressing both environmental contamination and the management of water hyacinth, which is a persistent invasive species in many parts of the world.
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Managerial competencies, internal control systems and financial accountability of non governmental organizations in Kampala city
(Kyambogo University (Unpublished work), 2024-10) Atuhemigisha, Joshua
This study examines the relationship between managerial competencies, internal control systems, and financial accountability in non-governmental organizations (NGOs) in Kampala City. The study was guided by four objectives, which were to: examine the relationship between managerial competencies and financial accountability; examine the relationship between managerial competencies and internal control systems; assess the relationship between internal control systems and financial accountability; and establish the mediating role of internal control systems in the relationship between managerial competencies and financial accountability. To achieve these objectives, a cross-sectional design was used, combining both qualitative and quantitative approaches. The target population consisted of 702 registered and validated NGOs in Kampala City, with a sample size of 248 NGOs determined using the Krejcie and Morgan (1970) sample size formula. Multi-stage sampling was employed for participant selection at various levels. Data was collected through questionnaires and interviews and then analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM). The results indicate significant positive relationships between managerial competencies and financial accountability (β=0.135, P<0.05), managerial competencies, and internal control systems (β=0.669, P<0.05), as well as internal control systems and financial accountability (β=0.557, P<0.05). Additionally, internal control systems were found to partially mediate the relationship between managerial competencies and financial accountability. The study concludes that internal control systems are a major predictor of financial accountability in NGOs in Kampala City. The study recommends that future studies consider longitudinal studies to evaluate the sustainability of these relationships over time. Furthermore, the study recommends that government agencies such as the National Bureau for Non-Governmental Organizations (NGO Bureau) and stakeholders in the NGO sector collaborate to develop capacity-building programs to enhance managerial competencies and internal control systems to ensure financial accountability.
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Institutional research culture, technology applications use and research competence of lecturers of Kyambogo university in Uganda
(Kyambogo University (Unpublished work), 2025-11) Atuhaire, Shallon
This study explored how institutional research culture affects the research competence of lecturers at Kyambogo University, with a specific focus on the moderating role of technology application use. The specific objectives were to explore the impact of institutional research culture, evaluate the effect of using technological applications, and determine whether technology application use moderates the relationship between institutional research culture and lecturers’ research competence. Employing a quantitative approach, the study adopted a correlational research design and gathered data from 192 academic staff members. Data analysis was conducted using SPSS and SmartPLS. The descriptive findings indicated that lecturers demonstrated high levels of research competence and technology use, while the institutional research culture was rated as moderate. Inferential analysis showed that both institutional research culture and technology application use had a significant positive impact on research competence. However, the moderating effect of technology use on the relationship between institutional research culture and research competence was negative and statistically insignificant. The study concluded that while institutional research culture plays a key role in developing lecturers’ research competence, and technology use contributes positively, it does not significantly strengthen the effect of a supportive research culture. The study recommends that university leaders foster a strong research culture and provide capacity-building initiatives, especially in the use of technology for research. Additionally, institutions should consider adopting more customized technological tools based on the specific needs of their researchers.