Masters Degree Dissertations

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    Communication and institutional effectiveness: the case of Nakawa and Kawempe divisions in Kampala city
    (Kyambogo University [unpublished work], 2016-01) Nampenja, Ramlah
    This study examined the effect of internal communication on the effectiveness of Nakawa and Kawempe division local governments in Kampala City. The study specifically explored the relationship between horizontal and vertical communication and the contribution of internal communication on institutional effectiveness. The study was a cross-sectional, correlation survey. A total of 52 respondents, including 5 key informants and 47 employees, participated in the study. Primary data was obtained using a questionnaire and a structured interview guide. Data was analyzed using descriptive and inferential quantitative as well as qualitative methods. The findings revealed that the horizontal and vertical communication were not sufficient. However, a significant positive relationship existed between horizontal and vertical communication and institutional effectiveness. This meant that when local governments, implement good horizontal and vertical communication strategies, the performance of these institutions increases. The findings revealed though generally horizontal and vertical communication were generally insufficient in both divisions, Kawempe had the lowest level. It was revealed that employees are not given adequate opportunity to discuss best work practices, to solve departmental problems or to suggest performance improvements. This has subsequently lowered the performance of these institutions. Low performance is exhibited by failure to; achieve service goals, maintain good working environment and resources have clear performance goals. The study recommends that: Local governments are senstised about the contribution of effective internal communication on the effectiveness of their institutions. This may awaken those who do not have one to initiate it. A framework which can help improve on horizontal communication in local governments be created to act as a point of reference for better internal communication. Local governments should have a well laid out internal communication strategy and should be made a performance indicator. Local government personnel both top management and other employees need training on how to start and maintain an effective internal communication strategy.
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    Performance appraisal and teacher performance in government aided primary schools : a case study of Namasale sub-county, Amolatar District
    (Kyambogo University [ Unpublished work], 2021-05) Amuge, Winnie Petri
    The general objective of the study was to examine the effect of performance appraisal on teacher performance in government aided primary schools in Namasale Sub County in Amolatar district. The study specifically assessed the effect of management by objectives, rating scale criteria and appraisal interview criteria in government aided primary schools in Namasale Sub County in Amolatar District. The study used a case study design adopting quantitative and qualitative approaches. The study population included 182 respondents consisting of teachers, head teachers, deputy head teachers, inspector of schools and District Education Officer. 101 questionnaires were returned giving a response rate of 98% and 10 interviews were successfully conducted. The study found a moderate positive and significant relationship between management by objectives and teacher performance and was the most significant predictor of the variance in teacher performance. There was a moderate positive significant relationship between rating scale criteria and teacher performance and it was the least significant predictor of the variance in teacher performance). Appraisal interview criteria had also a moderate positive significant relationship with teacher performance and it was the second most significant predictor of the variance in teacher. The study recommends that Head teachers should endeavor to involve teachers during goal setting with a view of increasing sense of belonging and a motivation tool to achieving the set priorities, teachers should also be given practicing permits for a given period of time after which appraisal will be done to assess their performance based on prior targets that were set before their working permits are renewed for the next period of service. This will encourage teachers to work hard so as to achieve the set priorities in fear of losing their jobs failure to meet the school expectations from them, the checklists used by the superiors should be exhaustive enough to avoid apprising teachers on a limited scale or list, the checklists should be made known to teachers and what traits are consider during appraisal, Head teachers are encouraged to provide and make time with the teachers so that issues affecting teachers’ performance are brought on the table with the aim of devising measures and the study also recommends that apart from the appraisal, the government of Uganda should get to the ground in Amolatar to discuss with teachers the issues affecting their performance other than appraisal because it was discovered through the findings that teachers are not meeting their expectations because of issues like no promotions, poor accommodations, staying far away from the schools, over work load due to limited teachers, limited class room blocks and seats among others. The government of Uganda should provide solutions to some of these issues if performance is to improve in this Sub County of Namasale.