Team building and employee productivity: a case of Airtel telecom company in Uganda

Abstract

This study investigated the effect of Team Building on Employee Productivity considering a case of Airtel Telecom Company in Uganda. The study was guided by the following specific objectives; to assess the effect of team goals on employee productivity at Airtel Telecom Company in Uganda; to analyze the effect of interpersonal relation on employee productivity at Airtel Telecom Company in Uganda and to assess the effect of Role clarification on employee productivity at Airtel Telecom Company in Uganda. This study used a case study research design and quantitative research approach. The study population consisted of 62 staff and the sample size of the study was 54 staff who were selected using simple random sampling. Quantitative data was collected using self-administered questionnaires. Content validity and cronbach's alpha coefficient were used to ensure validity and reliability of the instrument. Data was analyzed using Statistical Package for Social Scientist. Descriptive statistics, frequencies and bivariate regression analysis were used to analyze data. This study found out that; an increase in the level of team goals leads to an increase in employee productivity and a decrease in the level of team goals leads to a decrease in employee productivity; that an increase in the level of interpersonal relation leads to an increase in employee productivity and a decrease in the level of interpersonal relation leads to a decrease in employee productivity; that an increase in the level of role clarification leads to an increase in employee productivity and a decrease in the level of role clarification leads to a decrease in employee productivity. The study concluded that team goals has a positive significant effect on employee productivity. The study also concluded that interpersonal relation has a positive significant effect on employee productivity and that role clarification has a positive significant effect on employee productivity. This study recommends that Airtel Uganda should invest more in interpersonal relation, followed by role clarification and lastly team goals in order to increase the productivity of their employees.