Organisational compassion and employee engagement in the health sector in Uganda : a case of lancet health center

Abstract

The study sought to investigate the relationship between organizational compassion and employee engagement in the health sector. The study addressed three study objectives: (i) to establish the relationship between noticing pain and employee engagement (ii) to examine the relationship between of feeling pain and employee engagement. (iii) to investigate the relationship between responding to pain and employee engagement. The study was guided by Social Exchange Theory. The study adopted a quantitative method based on a sample of 150 health workers at Lancet Health center. This was determined using simple random sampling. The results of the study were based on the Pearson correlation analysis. The results revealed that there was a significant relationship between noticing pain and employee engagement, Furthermore, the study findings also indicated a significant relationship between employee engagement and feeling pain and noticing pain by the health worker. The study recommends that health facilities should strengthen their human resource development efforts that target to increase the sensitivity of the workers towards noticing pain, feeling pain and quickly responding to the pain of their colleagues.