Procurement planning and service delivery in public sector organizations a case study of directorate of public prosecutions

Abstract

Developing countries like Uganda have been awakened on the importance of effective management of the public procurement process at both central and local government levels, and its subsequent contribution to improved governance of the public sector. Despite this importance, very limited scientific research has been done to examine the relationship between procurement planning and service delivery in public sector organizations with a case of the Directorate of Public prosecutions. To that effect, the researcher was motivated to carry out a research on the role of procurement planning on service delivery in public sector organizations. However, there were also other objectives and these included the following; to evaluate the extent to which procurement planning process influence service delivery in public sector organization; assess the influence of budgeting on service delivery in public sector organizations and to examine the relationship between work plan and service delivery in public sector organizations. A case study design was used and both quantitative and qualitative data was used. A sample of 30 respondents was used. Both primary and secondary sources were used. The researcher used questionnaires and interviews to obtain data. Results from the questionnaires and interviews were used to draw frequency and percentage tables on the background of the respondents, peoples' attitudes, opinions, habits, education level and social issues in relation to procurement planning and service delivery by the Directorate of Public Prosecutions. The data was analyzed by SSPS version 20. The study found out that there is a significant positive relationship between procurement planning and service delivery by the Directorate of Public Prosecutions. Further more, the study also found that there are various challenges faced by the Directorate of Public Prosecutions and these include the following; over and under stated planning, legal and political environmental factors, social and economic environment forces. The study recommends the government of Uganda to put 111 more funds to suit the budget of the Directorate of Public Prosecutions, procurement processes should be carried on time, appropriate budgeting estimations should be encouraged and work plan should minimize chances for ambiguities.