The influence of rewards on job satisfaction of health workers in Nakawa division

Abstract

Job satisfaction is a crucial determinant of success in the healthcare sector, yet it remains a challenge to achieve among its diverse workforce. This study investigated the effect of job rewards on job satisfaction of health workers. The survey among health workers in Nakawa Division aimed to achieve four objectives: (1) determine the influence of extrinsic rewards on job satisfaction, (2) examine the effect of intrinsic rewards on job satisfaction, (3) assess how employee sex moderates the relationship between extrinsic rewards and job satisfaction, and (4) investigate how employee sex moderates the relationship between intrinsic rewards and job satisfaction. A cross-sectional survey design was adopted applying both qualitative approaches and quantitative. Data was gathered from a sample of 183 health workers. However, responses were only obtained from 147 respondents using questionnaires and interviews were conducted with 12 respondents. Data was analysed using SPSS to produce regression models and correlations. The study revealed that extrinsic (ᵝ= 0.364, p-value <0.05) and intrinsic rewards (ᵝ=.747, p-value<0.05) have a significant influence on job satisfaction. The study underscores the importance of enhancing rewards to improve job satisfaction in healthcare organizations. Moreover, it established that demographic characteristic as moderators shape the influence of rewards on job satisfaction. Recommendations for this study include enhancing extrinsic rewards by elevating salaries and offering job benefits, while also fostering an environment conducive to intrinsic motivation through challenging tasks and decision-making empowerment. Fairness and equity in reward distribution, tailored to demographic profiles, are further emphasized.