Browsing by Author "Namweseza, Zam"

Filter results by typing the first few letters
Now showing 1 - 2 of 2
  • Thumbnail Image
    Item
    Reverse logistics capabilities and supply chain performance in a developingcountry context
    (Supply Chain Forum: An International Journal, 2024-07-30) Namweseza, Zam; Ndandiko, Charles; Obanda, Peter W.; Mugurusi, Godfrey
    Today and in the highly complex pharmaceutical industry, reverse logistics is a core capabilityfor pharma companies that seek competitive advantages from the efficient management ofreturns and recalls, e.g. due to errors, expired stocks, quality-related or environmental issues,non-compliance and other consumer-related concerns. And yet in many developing countrieswhere the pharma industry is a big part of the economy, the value of RL is not well understood.In this study, we examine the ambivalent impact of reverse logistics capabilities within thepharmaceutical supply chains in a developing country by focusing on four key reverse logisticscapabilities, i.e. logistics information systems, process formalisation, flexibility, and top man-agement support. The findings show that logistics information management systems, processformalisation, and flexibility significantly affect supply chain performance of pharmaceuticalfirms. However, the hierarchical regression found no significant moderating effect of topmanagement support between reverse logistics capabilities and supply chain performance.Our subsequent discussion and implications for practice and future research are based onthese findings.
  • Thumbnail Image
    Item
    Reverse logistics capabilities and supply chain performance in Ugandan pharmaceutical industry
    (Kyambogo University, 2021-05) Namweseza, Zam
    Efficient Reverse logistics in pharmaceutical industry is necessary for proper management of returns and recalls because medicines are high value products and very critical to the health of consumers as well as the environment. The aim of this research was to establish the effect of Reverse Logistics Capabilities on Supply Chain Performance and the moderating effect of Top Management Support. The study specifically addressed the following study objectives; To examine the effect of Logistics information management capability on supply chain performance; To examine the effect of Process formalization capability on supply chain performance; To examine the effect of flexibility capability on supply chain performance; To examine the moderating effect of Top management support between reverse logistics capabilities and supply chain performance. A cross sectional survey design was used, the study utilized a structured closed ended questionnaire for data collection from pharmaceutical supply chain companies including manufacturers, wholesale pharmacies and retail pharmacies in Kampala-central region, Uganda. A study population of 445 companies was considered for collection of quantitative data where a sample of 205 was used. The results of multiple regression support the hypothesis that reverse logistics capabilities affect supply chain performance. The effect of logistics information management systems, process formalization capability and flexibility capability on supply chain performance were all significant. The hierarchical regression however did not find any significant moderating effect of top management support between reverse logistics capabilities and supply chain performance. This may imply that top management doesn’t have to get directly involved in reverse logistics activities as long as the necessary capabilities have been provided.