| dc.description.abstract | This study investigated the effect of Supplier Quality Management on quality of supplies at
UBL. The research study was guided by three objectives, which included examining the effect of
supplier training on the quality of supplies, to determine the effect of supplier auditing on quality
of supplies and to examine the effect monitoring performance on quality of supplies. The study
utilized a case study research design but cross sectional in nature considering both Qualitative
and Quantitative approaches and a total of 97respondents were considered for the study but
74respondnets managed to respond back. The data was collected using research questionnaires
and interview guide. These instruments were administered physically or delivered to the selected
respondents. Existing literature on study variables was studied to generate more information and
theories were studied to form a strong basis of study. The study revealed that there are strong
positive correlations existing between the independent variables (supplier training, supplier
auditing, monitoring performance) and the dependent variable (quality of supplies) at correlation
coefficient of 0.983, 0.982 and 0.975 respectively .. From the regression analysis in table 4.12,
the study revealed that supplier quality management is a predictor of quality of supplies in UBL
with supplier training and supplier auditing, which had positive values of 0.57 and 0.732
respectively. However, it was also revealed that monitoring performance is not a predicator of
quality of supplies in UBL because it had a negative value of -0 .304 and it was not significant
since it had sig. value of 0.086 which is greater than the threshold of alpha of 0.05 or 5%. It was
also revealed that supplier auditing is the most significant predictor of quality of supplies in UBL
with the highest Beta value of 0.734. The study recommended that the study recommends that
the company should make supplier training sessions more interactive and exchange of ideas not
lectures or class lesions to suppliers, the company should also provide quality inputs to their
suppliers at relatively low costs, this in tum will help suppliers give back high quality produces
(supplies) to the company, the company should also be responsible for harvesting and storing of
produces on behalf of the suppliers, the company should also carry out its supplier audits more
frequently and some audits should be surprise audits and the company should not only focus its
supplier training on the quality of supplies but also should train the suppliers on how they can
improve their performance. | en_US |
