E-hrm and employees' performance in private Organisations in Uganda: a case study of Airtel Uganda

Abstract

The purpose of this study was to examine the relationship between E-HRM function and performance of employees at Airtel Uganda. The study objectives were to assess the relationship between E-recruitment, E-appraisal management system, E-learning/training management and performance of employees in private organisations. A case study design was used for this study and 132 respondents participated. Respondents were selected using purposive and simple random sampling techniques and contacted using questionnaires and interviews guides. Data collected was analyzed using descriptive statistics and inferential statistics Results revealed a strong positive relationship between e-recruitment and employee performance evident in the way by which e-recruitment affected employee performance indicators of work place interest and motivation (r = 0.367) cooperation and teamwork (r =0.458) and with timely service delivery by r = .0526). Like many other organisations, Airtel Uganda carried out performance appraisal of its employees regularly, and one of the approaches was e- appraisal. A strong positive relationship was established between e-appraisal and employee performance based on how e-recruitment related with key employee performance indicators of employees' work place interest and motivation (r = 0.192), e-appraisal and employee cooperation and teamwork (r =0.571) and e-appraisal with timely service delivery (r = 0.363). &training and learning had a positive relationship with employee performance levels. E-training/learning was related with workplace interest and motivation, cooperation and teamwork and timely service delivery by (0.396, 0.338, and 0.496) which were basic measures of employee performance. On the basis of the findings, it was recommended that there is a need to have a clear policy regarding e-recruitment at Airtel Uganda, give attention to the content and scope of e-training offered to employees especially those pursued on-line, network with institutions that offer these courses and devise a strategy of encouraging employees to pursue e-training and learning courses since it was established in the study that a large number of employees were not interested e-learning. It was also recommended that a research be conducted on the influence of e-selection and e-compensation on employee performance in private organizations in Uganda.