Browsing Masters Degree Dissertations by Author "Adyanget, Nelson"

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Service delivery and students' satisfaction in higher education institutions: perspectives of undergraduate students in Uganda

Adyanget, Nelson (Kyambogo University[unpublished work], 2014-11)

This study examined the impact of service delivery on student's satisfaction in two public and two private universities in Uganda. The specific objectives of the study were; to determine the critical factors in service ...