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Customer relationship management and customer retention in non deposit taking microfinance institutions in Uganda: a case study of Fincredit Mbale regional office
(Kyambogo University, 2019-10)
The study examined the relationship between customer relationship management and customer retention in Fincredit Mbale Regional Office. The study had customer relationship management as the independent variable and customer ...
The relationship between complexity behavior and enterprise growth: a case of savings and credit cooperatives in Uganda
(Taylor & Francis Online: Cogent Business & Management, 2019-01-28)
This study examines the relationship between complexity behavior and enterprise growth in savings and credit cooperatives (SACCOs) in Uganda. A cross-sectional survey was conducted in the four regions of Uganda, using a ...
Corporate governance and financial sustainability of savings and credit cooperatives (saccos) in Uganda: a case of the hunger project Saccos.
(Kyambogo University (unpublished work), 2019-10)
The purpose of this study was to examine the effect of corporate governance on financial
Sustainability of SACCOs, with a view of addressing governance issues within THPU SACCOs.
The study had three basic objectives; co ...
Working environment and employee productivity at Madhvan group of companies: a case of Kakira sugar limited
(Kyambogo University, 2019-11)
The current study sought to establish the relationship between working environment and employee productivity at Madhvan Group of Companies; a case of Kakira Sugar Limited located in Jinja District. The objectives of the ...
Customer service strategy and customer retention in retail stores in Mukono district: a case study of general merchandise stores in Mukono central division
(Kyambogo University (un published work), 2019-06)
The intention to this study was to determine the relationship between customer service strategy and customer retention among retail stores in Mukono Central Division a case study of General Merchandise stores in Mukono ...
Time management and employee productivity in commercial banks: a case study of KCB bank-Uganda
(Kyambogo University (un published work), 2019-11)
The objectives of the study included; to determine the relationship between planning time and employee productivity in KCB bank, to establish the relationship between controlling time and employee productivity in KCB bank ...
Contract administration and contract performance in local governments of Uganda a case study of Mitooma district local government
(Kyambogo University (unpublished work), 2019-11)
Contract administration is a key component of contract management that ensures that post award
contract activities are hand led carefully and responsibly so that the real outcomes from the
contract can serve and satisfy ...
International financial reporting standards for small and medium enterprises adoption and the quality of their financial reports/ statements Kawempe division- Kampala district- Uganda
(Kyambogo University (un published work), 2019-11)
The intent of this study was to examine the effect of IFRS for SMEs adoption and the quality of financial reports / statements of SMEs in Kawempe division. The objectives of the study were to; investigate the effect of ...
Marketing strategies and sales performance of manufacturing firms in Uganda: a case study of Tambo steels Uganda limited
(Kyambogo University (un published work), 2019-10)
The study focused on examining the effect of Marketing Strategies on Sales Performance of Manufacturing Firms in Uganda with specific focus on Tembo steels Uganda Limited as area of study. The study objectives were to ...
Working capital management and financial performance of small and medium enterprises in Kampala Capital City Authority: a case study of Kawempe division urban council
(Kyambogo University, 2019-10)
The study investigated the influence of working capital management on financial performance of Small and Medium Enterprises with in Kawempe Division, Kampala District. The general objective of the study was to examine the ...