Supply risk management and operational efficiency at Alfil miller (u) limited
Abstract
The study set out to examine the relationship between supply risk management and operational
efficiency. The researcher adopted for a case study research design and both qualitative and
quantitative research methods. The 52 respondents were selected from Alfil Millers and a few
suppliers out of a target population of 55. The information from primary data source was
collected using mainly questionnaires and interview, guides. Pearson's correlation analysis was
utilized to find the relationship between supply risk management and operational efficiency.
The response rate was 88.5% an indication that most respondents were well represented in this
study. The respondents who participated in this stud) were knowledgeable to understand and
synthesize the issues of supply risk management and operational efficiency. On the supply risk
identification strategies the relationship was positive with operational efficiency of 484** at
0.0 I level, meanwhile brainstorming. interviews and check lists were agreed on except scenario
analysis. bow. tie analysis, fault tree analysis . direct observation . incident analysis. On the
supply risk analysis used had a negative relationship \.\ ith operational efficiency at 0.041 ,
document reviews and strength,weaknesses, opportunities and threats of Alfil Millers were
used to analyse the identified supply risks except risk categorisation. probability and impact
matrix, critical path analysis and others are not been used at Alfil Millers. It was concluded
that supply risk mitigations used at Alfil Millers had a positive relationship with the operational
efficiency at 0.331 at a significant level of 0.05. There is need to carry out further research on
other risks such as customer related risks. further research can also be doi1e on the influence of
supply risk management on service delivery. further research can still be done on supply risk
management and suppl: chain performance.