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Corporate governance practices and organizational performance in public sector: a case study of Uganda Civil Aviation Authority, Uganda
(Kyambogo University, 2021-01)
Corporate governance is the framework of rules, relationships, systems and processes within and by which authority is exercised and controlled in corporations. Despite influencing how the objectives of the company are set ...
Customer relationship management and customer retention in non deposit taking microfinance institutions in Uganda: a case study of Fincredit Mbale regional office
(Kyambogo University, 2019-10)
The study examined the relationship between customer relationship management and customer retention in Fincredit Mbale Regional Office. The study had customer relationship management as the independent variable and customer ...
The effect of e-procurement systems on internal customer service in statutory bodies a case study Uganda revenue authority
(Kyambogo University[unpublished work], 2014-01)
The study was to examine the effect of e-procurement system on internal customer service in
Uganda Revenue Authority. The study was guided by three main objectives that is; to establish
the rationale for introducing ...
The relationship between complexity behavior and enterprise growth: a case of savings and credit cooperatives in Uganda
(Taylor & Francis Online: Cogent Business & Management, 2019-01-28)
This study examines the relationship between complexity behavior and enterprise growth in savings and credit cooperatives (SACCOs) in Uganda. A cross-sectional survey was conducted in the four regions of Uganda, using a ...
Integrated personnel payroll system and service delivery in the ministry of public service of Uganda
(Kyambogo University., 2021-08)
The purpose of this study was to assess the relationship between integrated personnel payroll system and service delivery in the Ministry of Public Service, Uganda. The specific objectives which guided the study were; to ...
Service quality and customer satisfaction in savings and credit cooperatives: a case of electoral commission staff savings and credit society
(Kyambogo University(Un published work), 2021-05)
The study sought to examine the relationship between service quality and customer satisfaction
in savings and credit cooperatives with specific focus on Uganda Electoral Commission staff
SACCO. It focused on addressing ...
Financial literacy and financial performance of micro and small sized enterprises in Kira municipality
(Kyambogo University, 2021-04)
The aim of this study was to investigate the effect of financial literacy on financial performance of Micro and small sized enterprises in Kira Municipality. The study specifically addressed the following study objectives; ...
Bidding process compliance and bid competitiveness. a case of Uganda National Roads Authority
(Kyambogo University, 2021-05)
The general objective of the study was to examine the effect of bidding process compliance on bid competitiveness in UNRA. The study specifically assessed how bidding document approval, invitation to bid and sale or issue ...
Corporate governance and financial sustainability of savings and credit cooperatives (saccos) in Uganda: a case of the hunger project Saccos.
(Kyambogo University (unpublished work), 2019-10)
The purpose of this study was to examine the effect of corporate governance on financial
Sustainability of SACCOs, with a view of addressing governance issues within THPU SACCOs.
The study had three basic objectives; co ...
Procurement process compliance audits and procurement performance in the public sector: a case of national agricultural research organization
(Kyambogo University, 2019-05)
The general objective of the study was to examine the relationship between procurement process compliance audit and procurement performance in NARO. The specific objectives of the study related to examining the relationship ...