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Customer relationship management and customer retention in non deposit taking microfinance institutions in Uganda: a case study of Fincredit Mbale regional office
(Kyambogo University, 2019-10)
The study examined the relationship between customer relationship management and customer retention in Fincredit Mbale Regional Office. The study had customer relationship management as the independent variable and customer ...
The relationship between complexity behavior and enterprise growth: a case of savings and credit cooperatives in Uganda
(Taylor & Francis Online: Cogent Business & Management, 2019-01-28)
This study examines the relationship between complexity behavior and enterprise growth in savings and credit cooperatives (SACCOs) in Uganda. A cross-sectional survey was conducted in the four regions of Uganda, using a ...
Corporate governance and financial sustainability of savings and credit cooperatives (saccos) in Uganda: a case of the hunger project Saccos.
(Kyambogo University (unpublished work), 2019-10)
The purpose of this study was to examine the effect of corporate governance on financial
Sustainability of SACCOs, with a view of addressing governance issues within THPU SACCOs.
The study had three basic objectives; co ...
Procurement process compliance audits and procurement performance in the public sector: a case of national agricultural research organization
(Kyambogo University, 2019-05)
The general objective of the study was to examine the relationship between procurement process compliance audit and procurement performance in NARO. The specific objectives of the study related to examining the relationship ...
Working environment and employee productivity at Madhvan group of companies: a case of Kakira sugar limited
(Kyambogo University, 2019-11)
The current study sought to establish the relationship between working environment and employee productivity at Madhvan Group of Companies; a case of Kakira Sugar Limited located in Jinja District. The objectives of the ...
Customer service strategy and customer retention in retail stores in Mukono district: a case study of general merchandise stores in Mukono central division
(Kyambogo University (un published work), 2019-06)
The intention to this study was to determine the relationship between customer service strategy and customer retention among retail stores in Mukono Central Division a case study of General Merchandise stores in Mukono ...
Supplier selection and supplier performance in procuring and disposing entities: a case study of Uganda Wildlife Authority, Kitante, Kampala district
(Kyambogo University, 2019-11)
This research examines the supplier selection and supplier performance in procuring and disposing entities; a case of Uganda Wildlife Authority. The “research objectives focused on establishing the relationship between ...
Time management and employee productivity in commercial banks: a case study of KCB bank-Uganda
(Kyambogo University (un published work), 2019-11)
The objectives of the study included; to determine the relationship between planning time and employee productivity in KCB bank, to establish the relationship between controlling time and employee productivity in KCB bank ...
Sustainability integration and procurement planning:: a case of Kampala Capital City Authority (City hall).
(Kyambogo University (un published work), 2019-10)
The general objective of the study was to evaluate how sustainability is integrated into procurement planning in KCCA. The study specifically evaluated how sustainability requirement analysis, sustainability market analysis ...
Internal mentorship and employee career growth in non-government organizations in Uganda. a case study of open space centre-Ntinda
(Kyambogo University (un published work), 2019-10)
The intent of this study was to determine the contribution of internal mentorship to employee career growth in Non-Government Organization (NGOs) in Uganda using a case study of Open Space Centre. The study objectives were ...