Search
Now showing items 1-10 of 111
Corporate governance practices and organizational performance in public sector: a case study of Uganda Civil Aviation Authority, Uganda
(Kyambogo University, 2021-01)
Corporate governance is the framework of rules, relationships, systems and processes within and by which authority is exercised and controlled in corporations. Despite influencing how the objectives of the company are set ...
Customer relationship management and customer retention in non deposit taking microfinance institutions in Uganda: a case study of Fincredit Mbale regional office
(Kyambogo University, 2019-10)
The study examined the relationship between customer relationship management and customer retention in Fincredit Mbale Regional Office. The study had customer relationship management as the independent variable and customer ...
The effect of e-procurement systems on internal customer service in statutory bodies a case study Uganda revenue authority
(Kyambogo University[unpublished work], 2014-01)
The study was to examine the effect of e-procurement system on internal customer service in
Uganda Revenue Authority. The study was guided by three main objectives that is; to establish
the rationale for introducing ...
Service quality and customer satisfaction in savings and credit cooperatives: a case of electoral commission staff savings and credit society
(Kyambogo University(Un published work), 2021-05)
The study sought to examine the relationship between service quality and customer satisfaction
in savings and credit cooperatives with specific focus on Uganda Electoral Commission staff
SACCO. It focused on addressing ...
Financial literacy and financial performance of micro and small sized enterprises in Kira municipality
(Kyambogo University, 2021-04)
The aim of this study was to investigate the effect of financial literacy on financial performance of Micro and small sized enterprises in Kira Municipality. The study specifically addressed the following study objectives; ...
Corporate governance and financial sustainability of savings and credit cooperatives (saccos) in Uganda: a case of the hunger project Saccos.
(Kyambogo University (unpublished work), 2019-10)
The purpose of this study was to examine the effect of corporate governance on financial
Sustainability of SACCOs, with a view of addressing governance issues within THPU SACCOs.
The study had three basic objectives; co ...
Microfinance financing and business performance of SMES in Makindye division
(Kyambogo University [unpublished work], 2022-10)
Finance and its associated services are a crucial prerequisite in the initiation and progress of the
SMEs. The relationship that exists between microfinance financing and the business performance
of the Small Mid-size ...
Working environment and employee productivity at Madhvan group of companies: a case of Kakira sugar limited
(Kyambogo University, 2019-11)
The current study sought to establish the relationship between working environment and employee productivity at Madhvan Group of Companies; a case of Kakira Sugar Limited located in Jinja District. The objectives of the ...
Customer service strategy and customer retention in retail stores in Mukono district: a case study of general merchandise stores in Mukono central division
(Kyambogo University (un published work), 2019-06)
The intention to this study was to determine the relationship between customer service strategy and customer retention among retail stores in Mukono Central Division a case study of General Merchandise stores in Mukono ...
Time management and employee productivity in commercial banks: a case study of KCB bank-Uganda
(Kyambogo University (un published work), 2019-11)
The objectives of the study included; to determine the relationship between planning time and employee productivity in KCB bank, to establish the relationship between controlling time and employee productivity in KCB bank ...