Browsing by Author "Higenyi,Danny"
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Influence of perceived services cape on the customers' repatronage intentions in selected leisure centres in Mbale district, Uganda
Higenyi,Danny (Kyambogo University(unpublished), 2011-10)The degree of excitement which customers experience while consuming the leisure services may be a determinant of their satisfaction with the service experience. The services cape is important because it can either enhance ...